[Resolved] Renault — battery issue & malfunction issue within 1.6 years/16000 km | |||
I gave my car for normal denting painting work, that was nothing to do with mechanical work. When i took it back my battery was showing dead on the very next day of repair. It was working perfectly earlier. All digital numbers except km was zeroed when i took my car from body shop. Hand break sign was continuously coming and it was showing malfunction issues when the hand break is not on. Again after 2 days i visited the service center to find out the reason, adviser checked the battery and declared it dead and suggested to got it replaced. Here my question is, my car was standing there for 4 days. No body informed me about the battery, why? How come suddenly it got dead? Now i have got my battery replace on just 16140 km and 1 year 6 months. Such a short battery life!!! I am shocked amaron gives 2+2 years of warranty then why renault is giving just 1 year of warranty? Is that mean renault uses very low grade battery which goes off within 16000 km/1.6 years. Should we stop trusting renault? I have got my services and other works done earlier and i was quite satisfied with it but this experience was horrible as i am single working lady and it is very difficult to and get the car checked again & again. Please answer. (Service center - atul kataria chowk, old delhi-gurgaon road) Was this information helpful? | |||
Dec 1, 2018 Complaint marked as Resolved Renault customer support has been notified about the posted complaint. Verified Support Oct 17, 2018 Renault Customer Care's response Dear Naini Verma, Please check your private message and shared the details for us to assist with your concern. Verified Support Oct 18, 2018 Renault Customer Care's response Dear Naini Verma, We understand that our team is in touch with you and assisting you in this regard. Verified Support Oct 29, 2018 Renault Customer Care's response Dear Naini Verma, We understand that our team has contacted you and shared the clarification regarding the warranty policy. Further, the required replacement will be carried out under the paid basis. We request you to kindly get in touch with the dealership for further assistance in this regard. | |||
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