[Resolved] Renault — booking advance money not given back...

[Resolved] Renault — booking advance money not given back...

S Safeer kottukkal from Tumkur, Karnataka

Hi, i am moidu kottukkal (75) from kerala.[protected] ([protected]@gmail.com) I booked kwid from trissur (Kerala) with advance amount of 3000.. After we changed our plan and cancelled booking... We informed cancellation to salesman he told us take one month to get back money.. We wait for one month and called they told come over there n collect.. We went there and sales man saying we paid only 1000 only.. He saying check ur brousher recipt inside.. That time realize even he not filled anything on that space and it was only a copy... He saying he have recipt... See i am a ex central government employe.. Why should i say wrong amount to them. Also my son with me when i was booked... Get me a clarification about this Was this information helpful? No (0) Yes (0)
Nov 22, 2017 Complaint marked as Resolved Renault customer support has been notified about the posted complaint. Verified Support Oct 05, 2017 Renault Customer Care's response Dear Safeer kottukkal, We always assure our customers to have a pleasant experience with us. We're forwarding your issue to our concerned team and will get back to you. Verified Support Oct 05, 2017 Renault Customer Care's response Dear Safeer kottukkal, We understand that our team is in touch with you and assisting you in this regard. Verified Support Oct 13, 2017 Renault Customer Care's response Dear Safeer kottukkal, We understand that our team has contacted you and shared the necessary clarification in this regards. In case of any support required please contact us at[protected].
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