[Resolved]  Renault — Car and Customer Service

Address:

Hyderabad, Andhra Pradesh

As usual one of the worst experience thanks to the Indian version of Renault - rehenedo ( let it be ). This was my second free service and as a measure of cautiousness I wrote an email to the Service Center and to renault customer care Teams to make sure nothing would be bad this time, but as usual they are least bothered about the Customer and the servicing was done like a local servicing center does, so I called them back and they apologize and ask the car to be sent back and get things fixed so i sent it back and it comes back again with few internal parts missing, paint issue, AC Issues, Power Window issues and over all cleanliness ( Vaccum was not done, No proper wash, grease all over the car handle and many other things). So to get things settled I wrote back to the Customer Support of Renault on 9th of July and wrote to them clearly that I would not wish to talk to them as I have written in detail of what my issue is and get it rectified and its been more than a month now and have not heard anything and my car still has issues. I am not sure where the issue is, is it my decision to buy a Renault Car or something else, any ways the good news is that My family now owns a Maruti Suzuki Car from NEXA and the way things are from them is way better than expected and they are Indian Brand and you guys are International...hmmm does that matter is what I am being made think now.

Anyways I still have unfinished business from Renault Service Center from Hyderabad - SRI SRI SRI located at Madhapur and not sure how to get it done and as a medium to show my concern I have written a complaint in this forum hope some one reads it and takes appropriate actions.

As of today I have saved 2 of my friends from not buying a Renault and go for a Maruti Suzuki and Tata Cars and it was just because of your after sales experience which I did not want them to have.