[Resolved] Renault — car delivery problem by fraud insurance head | |||||
Hello, I'm unaiz from kumily (Kerala). I have booked a duster sand storm edition car in my father name on 16 february 2018 at tvs renault maradu kochi, and also paid the full amount. After that i have told to the executive that i'm going to take the car insurance from out house because in house and out house insurance having 15000 ruppees difference and the executive says its my wish. After some hours one of the people from tvs renault insurance called me and his name is mr. Mohammed minash (Mob:[protected]), he shouted with me and he told that without renault insurance he don't allow me to deliver the vehicle, he threaten me and he used very bad words with me. Any way this is not my first vehicle, i having number of premium and prestige brand vehicles. So this is the first bad experience for me from a car dealership renault because of people like minash. Mr. Minash of tvs renault behaven with me very very poor. So please, first upon tvs renault have to choose eligible or qualified staff as insurance head, in order to get the cent of customer satisfaction Was this information helpful? | |||||
Mar 31, 2018 Complaint marked as Resolved Renault customer support has been notified about the posted complaint. Verified Support Feb 28, 2018 Renault Customer Care's response Dear Unaiz Alba, Please check your private message and share the details for us to assist with your concern. | |||||
 2 Comments | |||||
Comments
I drive a Renault Duster RXL Diesel which has covered 38000 kms. I too have a hard clutch problem which has caused a severe pain in my left knee. I tried raising this with the service station but they have asked me to change the clutch plate and other accessories which will cost me 25k. is there a solution or else I will be forced to sell the car alas at a great loss and a permanently dissatisfied Renault customer.
Rohit
Rohit
Renault Customer Care's response, Apr 3, 2018
Verified Support
Dear Rohit,
Please check your private message and share the details for us to assist with your concern.
Please check your private message and share the details for us to assist with your concern.
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ASV Ramana Towers #37-38, 4th Floor, Venkatanarayana Road, T.Nagar, Chennai, Tamil Nadu, India - 600017
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Is there a solution to this
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We would suggest you to please get in touch with your nearest dealership for better assistance in this regard. Please click on this link to locate your dealer, http://bit.ly/1BPtIXx. In case you face any issue, feel free to contact us back or call us at 1800-300-44444.