[Resolved]  Renault — complain about service

Address:

Jammu, Jammu and Kashmir, 181200

With reference of that complaint has been registered with the reference ID[protected] .My car met with an accident on 27 may, the same day i dropped my car at Renault workshop at Jammu. The next day surveyor came from the insurance company and said them to start the work, but they said to me first give us 50000 as advance then we will start the work. Next day on 29th may i transferred 50000 in their J&k bank a.c . They promised with me that they will repair my car within 20 days. But it has been almost 25 days to me dropped my car there. But they are still saying that some parts of car like front head light, bumper etc are not in stock. But I am business man and my business is 30 km away ( far) from my house . It is not easy for me to travel by bike because it is too busy road. Renault promised on his website that we will give you best service after sale car. But you have nothing in name of service. By mistake i bought your company duster car few years back.From that time to till now I always found the staff you have in Jammu workshop like thief, uncooperative and negative attitude like unprofessional behaviour. Sir i request you please give (provide) me another car till you not repair my duster car. I am very disappointed with your service workstation Jammu. Also look at the estimate given by them.
Please look into the matter my mobile no is [protected], car registration no JK02BE 1717 and CH no : MEEHSRAW5DB0 44284 model Duster RXL

Sent from my iPhone