[Resolved]  Renault — crack in windshield of newly purchased duster rcx

Address:201012

I bought renault duster rxz on february 2017 with utmost pride.
The duster looks dashing and i was convinced by the big name of renault.
5 days back while i was driving back my car i noticed a small linear crack on wind shield on left side from the lower margin of the shield, it was not there before the drive. I love my car and this crack really disappointed me. The car or its wind shield was not hit in any way as apart from this linear crack there are no signs of damage. I kept on wondering in distress what might have caused it. It is raining here in delhi interspersed with spells of heat, i strongly believe that the crack nay have been due to the temperature swings. This has really disappointed me. I request the responsible higher authorities of renault to please look into this and help me.
I sincerely hope to receive a favourable reply and action.
Thanks and regards
Dr. Mohit joshi
Asstt. Prof of surgery
Aiims, new delhi
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Sep 2, 2017
Complaint marked as Resolved 
Renault customer support has been notified about the posted complaint.
Verified Support
Jul 29, 2017
Renault Customer Care's response
Dear Dr. Mohit Joshi,

Please check your private message and share the details for us to assist with your concern.
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