[Resolved] Renault — Customer service and false communication

mangesh nigade

from Pune, Maharashtra

Address:	411001
Website:	roharshmotors.com

1. Vehicle was not delivered on time: sales rep had approached me on 27th of jan 2017 and offerred me the vehicle for test drive and was promised the vehicle would be delivered on or before 09 feb 2017. The vehicle was not delivered before 16th feb 2017.
2. I had given details of my hdfc bank account for the loan from hdfc bank. It arranged through nrf at a interest rate of 9.56% p. A
3 the showroom had charged me a amount of rs.7500/- as rto handling charges which is absolutely unethical.

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May 3, 2017

Complaint marked as Resolved

Renault customer support has been notified about the posted complaint.

Verified Support

Mar 24, 2017

Renault Customer Care's response Dear Mangesh,

We regret the inconvenience caused to you. Kindly share your contact number so that we can get in touch with you and assist you further.

Mar 25, 2017

Updated by mangesh nigade You can contact me on +91 [protected] or [protected]

Verified Support

Mar 30, 2017

Renault Customer Care's response Thank you for sharing the details. Our team will get in touch with you shortly to assist you regarding your concern.