[Resolved] Renault — duster rxl amt shuddering at low speeds

Ganeshan Rajan

from Hosur, Tamil Nadu

Mar 5, 2019

Address: 560048

2016 june duster has shuddering problem of late (Past 6 weeks). It has run only 13000 km. The folks at the service center have been telling us that everything is normal and this shuddering is normal. Few weeks ago this issue did not exist. They checked with their diagnostic tool and said everything is fine. Its really stressful to see the vehicle struggle in bangalore traffic and when going around corners at low speeds. This issue has been reported by others here, and its a defective amt technology. I regret having bought this car, and hope renault takes this up seriously

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Apr 7, 2019

Complaint marked as Resolved

Renault customer support has been notified about the posted complaint.

Verified Support

Mar 06, 2019

Renault Customer Care's response Dear Ganeshan,

Please check your private message and share the details for us to assist with your concern.

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Comments

Bhagwan Pareek

from Jaipur, Rajasthan

Mar 6, 2019

Dear sir,
My car kwid rxt is not repair in nirmal Renault ajmer 12 days & not responce my issue.
Please help me
Reg no. RJ01 CD 1181
I AM VERY UNHAPPY YOUR SERVICE

THANKS & REGARDS
SATISH CHAND PAREEK
MO.[protected]

Renault Customer Care's response, Mar 7, 2019

Verified Support

Dear Mr. Pareek,

Kindly allow us some time to escalate the matter to the concerned team. We'll get in touch with you for further assistance.

Renault Customer Care's response, Mar 7, 2019

Verified Support

Dear Mr. Pareek,

As checked, we understand that our team got in touch with you and shared the requisite information in this regard. In the case of any support required, please feel free to contact us at 1800-300-44444.