Renault Complaints & Reviews

I am facing a problem in the steering of my renault duster, 2014 model. It has a tendency of getting excessively hard at times. This problem further aggravates in the winters. I have shown it in the service station but their solution was to change the battery which did not work. The latest suggestion is to get the entire assembly changed. The cost is quite a bit but the problem is quite common in this car as i gather....

Dear sir madam,
My name is ramdas anandrao bagal. My mo bile number is [protected] i had
Purchace renault kwid 1.0 my issue is that i had booked my 3rd service
Appointment at your panvel center on saturday. Now they had called me and
Cancelled my appointment because the service center has closed. I had told to go another service center ehich is far away frommy location. About 2.30 hours. We live mumbai and in mumbai...

2016 june duster has shuddering problem of late (Past 6 weeks). It has run only 13000 km. The folks at the service center have been telling us that everything is normal and this shuddering is normal. Few weeks ago this issue did not exist. They checked with their diagnostic tool and said everything is fine. Its really stressful to see the vehicle struggle in bangalore traffic and when going around corners at low speeds. This issue has been...

First i was facing gear sticking problem, not resolved. Facing voice in front suspension not resolved. Now new problem my cars stearing not opening as lock stuck. Car is standing useless now. Multiple problems but company did not worry regarding its future sale. So never buy renault products. I had regularly reported the matter to the company and even had make a call on complaints number then surprised to found it is saying please check the...

I have purchased a Renault KWID AMT on 22/03/2018.After two months when fuel is filled in the tank the fuel tank sounds a beep that the fuel tank is full.But actually the tank is not fully filled.I have informed this to the authorities during my 1st free service . .The car was taken to TVS, Karamana for rectifying the defect two times.But the problem still persist.Another aspect is the engine of the vehicle sometimes go off in the traffic...

This is Rupak Shah, I brought Renault make Duster AMT RXZ DCI, having vehicle registration no. GJ15CG0125 on 24/10/2018.
I had also purchased ‘extended warranty’ from the company, with this extended warranty, my vehicle is covered under Renault’s defect liability period for 4 years i.e. till 23/10/2022 or 80, 000 kms whichever is earlier. Current ODO is 42428.
I have been repeatedly complaining of juddering for which...

I would like to inform you that i have a renault megane with automatic gearbox transmission and my brother went to two showrooms one in medenine and other one in djerba to change the oil of the gearbox but both of them they don't know how to change and they are not working for it. Its this possible for a big company... Did you check how they are working and how they deal with costumers and did you going for a visit to those showrooms......

Dear sir,

We really disappointed of your services!

Company failed to render service after twenty hours and failed to towing the vehicle and provide the solution i called the company for a 35 times tow on sunday 24th feb 2019.
My vehicles number : mh_14, fg -9570 is breakdown in running condition so i call to renault road assistance for arranging towing & starting the vehicles but he/she provide fetter...

My renault climber is giving lots of trouble within one year of purchasing. My car has not even completed one year and it breaks down on road frequently. I have complained regarding the same. But the customer service is disastrously poor. Not responding at all. They are so casual in their approach. Very very poor service. I deeply regret buying the car from renault. Very soon i will sell the car if this poor service continues and will go...

Hi sir, i have been driving duster since 2015. For last one year i have been facing the problem with clutch and suffering from sever knee pain whenever i drives. I reached out service centre but they could not help on this. They informed me even after replacing clutch main it will be same. Kindly help me to get rid of this issue as i highly disappointed and worried....

Dear sir/madam,

Rg: terrible car servicing of renault kwid ka 04 ms 0514 ;
Make & model: july 2016

Ever since the purchase of this vehicle in 2016, the issues have been constant and recurring. We are highly disappointed with the service.in the past 1 month, the vehicle has been to the service station on mysore road in bangalore 4 times. They still havn't managed to diagnose the issue properly. At a...

Customer service team have confirmed that part is available and booked appointment for me for today, but when i reached the service center it was informed to me that part is not available and no request was raised for the part. This is not a pleasant experience even after raising the complaint "renault complaint id[protected]". I am just loosing my money for cabs.

I was running for repair issues from last 3 times to the service...

Dear
Mr. Sumit sawhney,

We are experiencing a bad experience by buying a renault captur car this year jan 6'th from trivandrum. We bought it for 12.80 lkh and on the same week there was a price reduction of 1.5 lkh on the same, which they hide from me

A few facts that i would like to bring your attention to:

1. We specifically told renault dealers we are not in a hurry to finalize the...

I purchased renault duster in 2016 from a dealer in gurgaon called ncr motors. Since the purchase the car has been giving problems and i had to go to this use less dealer's repair center. The following problems came :
1. The dipper stopped working and it took more than two weeks to repair by ncr motors
2. The car used to stop and not start. The issue was highlighted in the first service but not resolved. The ncr motors then...

On Dec 25, 2018, I bought Renault KWID RXT 1.0 Easy-R option BS IV from Renault showroom, Srinivasa Colony, Mahabubnagar. it's engine no: E-132673 and chasis no: MEEBBA008J6596742. colour: out back bornze. 1) When every vehicle gets two layers of painting, this KWID has only one layer of painting. Its colour is so poor that even good rubbing is erasing the colour. Plants and pencil writing of kids are leaving deep scratches every where. If...

I am satisfied with your free service of duster.
I am book my complaint in 2nd free service of duster.
1- sound in doors and dashbord.
2- gears problem. All gears are hard in function and gear leaver malfunctioning.
3- balancing and allingment problem, for which solution i am paid rs1400/ in free service but after that its would not resolve.
4- head light problem. (Light is very low intensity, low visibility...

Respected sir / madam,
This is rupak shah, owes renault duster amt rxz dci, having vehicle registration no. Gj15cg0125, driven around 42500 kms till date (Car is under warranty).
We have been repeatedly complaining of juddering.
We visited gen next motors with the problem at 40213 km on 29/11/2018 and returned the car saying that the issue is solved. We faced the issue again and we revisited the workshop and the technician...

Hi
I purchased a renault duster amt in 2016...in aug 2018 i hd visited kun renault service and complained on gear stuck issue at 3/4th gear and 50-60kmph.. They did service and said its all ok and asked me to drive back

The fault was occuring every now and then and i had to find time to visit again in dec 2018 and registered same issue... That time also they pooh poohed it and said its drivable and let me go
On...

Dear team,
Very sorry to say that your dealer benchmark motors private limited, mumbai having branch at vashi, navi mumbai very poor response for new car customer. On 26th november we visited at vashi renault and finalised kwid climber rxt. Same day paid 11, 000 inr as booking amount, at that time sales person told they can deliver vehicle in 7 days. After that i paid 2.16lakh amount next 3-4 and balance for finance. Renault finance...

While driving the vehicle the vehicle is missing trouble. The last service done by me on[protected]. On that occasion there is no defect detected. Thereafter, i approached the service center at nh 213, makkaraparmba, malappuram district, kerala, india. The car mechanic found the defect and advise to replace the pump of the vehicle. But they did not co-operate and not prepared to replace the same. Therefore, i humbly request you to consider...