[Resolved]  Renault — gear auto shifts to neutral while driving

Address:560062

I purchased kwid amt from jp nagar - bangalore in 2017 october and its registration number is ka05mw2713. I am facing a strange problem while driving, the car stops automatically in the middle of the road and the gear shifts to neutral and in the odometer n and d keeps on fluctuating. I reported this incident to the mysore road service centre in bangalore but they did not register my complaint because i had no proof and i was not able to replicate the issue for quite sometime. Recently, i faced same problem and took the video that i attached here. Pls help me... Its a new car and giving problem while driving, its very insecure and embarrassing. I can be reached on [protected] or via email : samtina. [protected]@gmail.com
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Jan 3, 2019
Complaint marked as Resolved 
Renault customer support has been notified about the posted complaint.
Verified Support
Nov 29, 2018
Renault Customer Care's response
Dear Customer (sekharbasu2012),

This concern has been raised with our team. Please allow us some time to get back to you.
Verified Support
Dec 02, 2018
Renault Customer Care's response
Dear Customer (sekharbasu2012),

We confirm that the highlighted concern has been addressed and the vehicle has been delivered to you. In case of any support required please feel free to contact us at[protected]
Complaint comments 

Comments

[protected] se gali de raha he. Pls cheak or complane he ki ise nikala jaye pls

Renault Customer Care's response, Dec 11, 2018
Verified Support
Dear Customer (Dikeshp),

We are unable to comprehend your remarks. Please elaborate so that we can assist you in a better way.
Dear sir/madam
My car silencer of problem which break down from the middle. And car in warranty please I buy my on Feb 2017 please help me my contact number [protected]
Renault Customer Care's response, Dec 16, 2018
Verified Support
Dear Sanjay,

We request you to kindly get in touch with your nearest dealer in this regard. Kindly follow the given link to know your nearest dealer, http://bit.ly/1BPtIXx
Feel free to contact our toll-free number 1800-300-44444 in case you need help with anything else.

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