Renault — Good product but Bad after sale service

Address:

Gurgaon, Haryana

I am having Duster HR26BY5775 which I got serviced regularly. At 40K km, I got it properly serviced at NCR Renault at Kataria Chowk, GGN. But soon after service I faced problem of gear blockage. I reported back to NCR Renault and found that No gear oil was changed and hence lead to problem. they changed and told that problem is solve. after 2 days I reported back to NCR that problem is still there. Then they asked me to change gear wire and cylinder. I doubted and hence gave my car to Sprint, Renault nr Hero Honda chowk. They told that clutch plate is gone and needs to be replaced. I had to invest 22K and got it changed. I would like to state that Renault service is poor and specially NCR is worst. No clarity and transparency is there and they just want to earn money. Not Happy with Renault Service and they are just giving bad name to Renault. Good product but Bad after sale service.