[Resolved] Renault India — duster euro 3 not euro 4 | |||
I purchased duster amt rxz diesel from crystal automobile, ghaziabad on[protected]. Before purchase the sales person assured me that this vechile is euro 4. Further on the tax invoice it is clearly mentioned that this vechile is euro 4 compliant, so i am assured that i purchased correct vechile. However in vechile registration nothing is mentioned about that this vechile is euro 3 or euro4. Recently i took my vechile for puc checking in some center in delhi. As at delhi puc will be valid for 1 year if the vechile age is less than 5 year After checking all my details at online rto portal, person informed me that your vehicle is euro 3 not euro 4 and he turned out monitor at my side where it is clearly mentioned that this vechile is euro 3 compliant not euro4. I am totally shocked at that time this is completely forged and fake documents presented to sold the vechile. Can anyone guide what can i do for this forged matter and how it can be resolved. Was this information helpful? | |||
Jul 16, 2019 Complaint marked as Resolved Renault customer support has been notified about the posted complaint. Verified Support May 24, 2019 Renault Customer Care's response Dear Gauri, Please check your private message and share the details for us to assist with your concern. Verified Support May 30, 2019 Renault Customer Care's response Dear Gauri, We are getting this checked again and will update you accordingly. Verified Support Jun 14, 2019 Renault Customer Care's response Dear Gauri, Please be assured, we are getting this checked again for you and will update you accordingly. Verified Support Jun 15, 2019 Renault Customer Care's response Dear Gauri, As checked, we understand that our team got in touch with you and requisite information has been shared with you. In case of any support required, please feel free to contact us at[protected]. | |||
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