[Resolved]  Renault India — manufacturing defect of renault duster cvt rxs

Address:

Kozhikode, Kerala, 673009

Manufacturing defect of renault duster cvt rxs
1. I am mr n m thomas and i purchased cvt rxs from renault calicut, tv sundaram iyengar and sons, mavoor rd, calicut -673004 on 04 jan 2018.
2. Within a span of one month, i started observing ' clinging' sound from the rt door. This complaint was reported to the service manager at the time of first service on 05 mar 2018 and the same still persists, though they have agreed to rectify the same (Pls note :- i got a reply from the service centre that "such noises happens in suv model").
3. Break failure. During many occasions, i experienced 'break failure' during morning hours and once while going down a slope in the noon hours. It is pertinent to mention here that an important feature of a vehicle is the break system. This is year 2018 and if i have to apply break by 'pumping model' like in early 'fifties' like heavy vehicle or willy's jeeps, i think that there is no point in calling duster cvt rxs a new generation vehicle.
4. Apart from this, i also observed the 'abs led' was on, once when applied breaks and was 'lit' till the vehicle was switched off.
5. The above anomalies shows that, your firm has given me a faulty vehicle and hence you are requested to take back the veh and deliver me a new and a properly functioning vehicle, as my vehicle after traversing just 2880 km, shows such major anomalies.
6. An early action is solicited and a positive reply is awaited.
Regards
N m thomas
Mathew.[protected]@gmail.com
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