[Resolved]  Renault — Kwid: payments done, car yet to be delivered

Address:	Kolkata, West Bengal, 700020
Website:	www.renault.co.in

Hi,

I had booked a renault kwid on 30th nov from vibrant motors pvt.Ltd kolkata. Due to huge rush, they said they'll not be able to deliver within feb, 2016. So in jan, i finalized mahindra kuv100 and went to renault for cancellation of kwid.

Then they asked to me wait for a month and promised me they'll deliver it by the end of feb. In feb, when i tried to reach out to them they said it will be delivered by mid march, i asked them to cancel my booking. Again they insisted me not cancel and promised me they'll deliver it within 4th march and asked me to do the payments and complete the formalities. I did the payment and all the finance related things were completed.

Now, its 14th of march, still they are asking for a week. I am not sure what's happening there. 20th march is my installment date and i haven't received my car yet.

This is not at all acceptable. I am tired of calling people at vibrant motors everyday. Could you please escalate this to someone who can look into it?

Regards,
Sakir