[Resolved]  Renault — Missbehave and bed service

Address:Panchsheel Nagar, Uttar Pradesh, 245101

Sir, i had given my car renault duster up374432 5 days back to crystal automobiles pvt. ltd. (a-13/17, meerut road, ind. area, ghaziabad-201001 (u. p.) your authorised service center. for ac and car service as on 5/8/16. but at that time they said that they will deliver my car with in 2 days days, but for the last five days they are saying that the car will be deliver by evening, but till now they didnt deliver my car. and today when i called them just to ask about my car then now they r saying that your car ac is damaged but we dont have parts nd when i asked tham that i[censored] dont have parts than why you keep my car for the last 5 days in your center. and why you dont tell me about this before. and when i said tham that i will going to complaint aginst your bad service than they started misbehaving with me and they said that these type of complaint i use less and your any complain c'ant harm me any service center. more over my car is parked outside the showroom with bad conition in the rainy season. sir their are two person in the service center those name is ajay and mukesh. these two staff members missbehaved with me.
I m trully disappointed with the staff andservice provided by crystal automobiles service center. and this is my request to you to give your distributor ship to some reliable agency.
And please act on this email as soon as possible.
Your customer
Sanjay garg
[protected]
[protected]@gmail.com
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Sep 24, 2016
Complaint marked as Resolved 
Renault customer support has been notified about the posted complaint.
Verified Support
Aug 10, 2016
Renault Customer Care's response
Thank you for sharing the details. Our team shall get in touch with you shortly to assist you regarding your concern.
Verified Support
Aug 24, 2016
Renault Customer Care's response
Hi Shaifali, we understand that our dealership had contacted you and your vehicle issues have been resolved to your satisfaction. In case any support required please connect with us at[protected].
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