[Resolved] Renault — new duster 6 days old multiple issues, stiff and vibrating steering wheel. | |||
I brought new duster in the name of my wife rajeswari r from trident renault whitefield 5 days old.. The same had issues confirmed with two of my friends who already have duster 85 ps rxz. 1. Tight steering 2. Too much vibration in idling and 1st gear and reverse in steering wheel 3. Wheel imbalance 4. Pumpy ride 5. Dashboard noise in first and reverse gear. The car i have test drives before booking do not have these problems and looks like i have been sold a left over faulty car with lots of manufacturing issues. I have reported this issue to the dealer and taken up for service. Currently car is with the service center, today they have called me for checkup. I could see only little improvement in stiffness of steering, and see visible vibrations in steering wheel. I need a replacement for my car as brand new car has so many problems which is not imaginable. I feel very sad sitting inside and driving it spending lot of money. Was this information helpful? | |||
Apr 25, 2018 Complaint marked as Resolved Renault customer support has been notified about the posted complaint. Verified Support Mar 09, 2018 Renault Customer Care's response Dear Manoharan Ramasamy, Please check your private message and share the details for us to assist with your concern. Verified Support Mar 10, 2018 Renault Customer Care's response Dear Manoharan Ramasamy, This concern has been raised with our team. Please allow us some time to get back to you. Verified Support Mar 10, 2018 Renault Customer Care's response Dear Manoharan Ramasamy, We understand that our team is in touch with you and assisting you in this regard. Verified Support Mar 11, 2018 Renault Customer Care's response Dear Manoharan Ramasamy, Our team is working on your concern. Please be assured we'll update you on this. Verified Support Mar 25, 2018 Renault Customer Care's response Dear Manoharan Ramasamy, We are in follow up with the concerned team and will update you further. Please allow us some time. | |||
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