[Resolved]  Renault — pathetic service center sector 2 noida

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

This is second time happened to me so would like to share feedback here so that others shouldn't face the similar issue.

Reno service center keep calling me for service &scheduled my car service for sunday.

This is related to renault service center in sector -2 noida, this is consecutively second time happened to me, i have reached out to service center around 11 am, one lady asked me to fill one slip and after that i have been keep waiting for almost 40 minutes & keep watching how my slip is handover to other lady.. Second & third... Finally i start yelling whether you guys will attend me or not then they said aman ullah is not available, around 15 -20 minutes that guy came & said you will get your car tomorrow. While i was sitting i again get another call from sector -2 reno that my car service is due and they are waiting for me... :)

Now mr. Amanullah did the inspection without asking if i am facing any issue and inform that i will get my car tomorrow as there are so many cars in queue today on sunday, i asked then why you guys gave me time for today & he start smiling...
That guys keep smiling on me & teasing me to make me more angry... Finally i asked to leave & he said we will try to complete the service by today.

Around 4:30 pm in evening, aman again called me & said i can pick my car, i asked whether center can give me car drop, he said he will inform me in next 10 minutes, after half an hour i again called aman & ask shall i come myself or you are going to drop my car, & he said i have to come & pick the car my self... Again careless nature of mr aman...

After driving i found one major problem (There is noise coming on left side door) which i informed him & he mentioned on service slip as well is not resolved at all... I immediately called aman & he said he will fix this on next day & promised me that i don't need to do t he follow-up, now after two days netiher he called me or any service manager...

When i m calling aman he is not picking up the phone, i escalated this to hi manager (Komal) & she also disconnect my call...

It's pathetic service & experience, i would adivice people to keep distance from this service center & give their car service to other renault service center...
Hope my review help others...