[Resolved]  Renault — Problems with my kwid rxt-o

Address:New Delhi, Delhi, 110009

I bought kwid rxt-o on 18.02.2016 in the name of sumit aggarwal from divine motors, azadpur, delhi. No issues with the dealer.

I have driven about 2700 kms and have got the first service done at divine auto workshop.

The problems i am facing:

01. There is abnormal sound from engine once the clutch is applied. Service adviser has marked this as normal.
02. There are serious issues with the brakes of the car. The stopping power is almost nil in sudden stops or in bumper to bumper traffic in delhi. I am not sure whether the car will stop or not. Service adviser has done the update received from the company but they are still not upto mark & gives abnormal thud noise in emergency braking.
03. The slow speed drive is very jerky & irritating. It is a problem in handling the car or maintaining the motion of the car in slow traffic. Sometimes it jumps and sometimes it bumps in you with a jatka. Service adviser has replaced the throttle body but it ran smoothly for a few hundred kilometers only. Again it is as jerky as before.
04. The most important problem in the car is its air conditioner. It is surely not up to the mark. It trips a lot and since the blower flow is very high, the cabin immediately gets hot & sucks at 40* c in delhi. I dont know how will it work in delhi's summer. I have driven alto 800 & i am driving alto k10 cng now, which i would recommend renault to refer for air conditioner. Alto"s air conditioner is more than excellent even at 45*c.
05. As for the mileage, the problem is not with the car's engine tuning rather it is with the fuel tank. At the time of delivery the tank was empty with the fuel warning lamp blinking & lower red warning light blinking but fuel came was only 18 ltrs. My kwid has never taken fuel more than 15-18 ltrs even after fuel warning light glows & blinks. Renault should look into this and i guess the fuel average problem can be sorted out to the satisfaction of most of its buyers. I can be satisfied with 15-16 kmpl in city & 20-22 on highway which i guess its giving.

I own an ertiga, honda city diesel, dzire diesel, alto k10 cng & have recently acquired kwid. All our cars are self driven.

For me, the comfort comes first which i look for in driving pleasure and performance of comfort features mainly air conditioner. If renault is able to rectify these and make the air conditioner atleast at par with alto and can make this car pleasurable & confidence inspiring to drive (Jerkyness at slow speeds & braking) then only i will be able to hold its ownership otherwise i will sell this car with out a regret.
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Aug 7, 2021
Complaint marked as Resolved 
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Hi sangam200277, we are sorry to hear about your experience. Kindly share your contact number and our team will get in touch with you at the earliest.
[protected], car no. DL 14CC 6300
Hi sangam200277, kindly share your correct 10 digit contact number so that we can get in touch with you to assist you further.
Sorry, it's [protected]
Thank you for sharing the details. Our team will get in touch with you shortly to assist you regarding your concern.

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