[Resolved] Renault — regarding coming out mechanical faults in renault kwid amt | |||||
Dear sir, I have purchase a renault kwid amt (Automatic model) no:hr26 dc/6704 fromrenault show room at jmd gallaria, near subhash chauk, sohna road, gurgaon in feb-2017. Since 1st service i have suffer lot of mechanical problems such as pikup problems, alignment problems, starting problems (While the ignition was switched of and standup for few hours). I have raised to our authorised setvice centre at atul kataria chauk, gurgaon several times but they have not taken my complaint seriously, told me after visiting that i have checked & rectified & no such problems will come out again, but the problems are again comeout. Despite of sever times verbal complaint they did not attand it seriously. Tomorrow 24-08-17 i have gone to a 109 sector65 noida at 4:00 pm for official work and standup car in parking, while i try to switch on my car at 11:00 pm it could not be start & ignition was not working, then after i made m car right there and come back to home gurgaon by ola cab. Today 25-08-17 i lodged complaint to service station & they got picked up to renault service station sector 63 noida. I strongly requesting you to take my complaint seriously & instruct them to rectify completely asap or replaced my car. If you are failed to do so, i shall be consider to take further action to resolve the complaints either through the department of consumer or court and charge all damages. Gajendra mishra ([protected]) Was this information helpful? | |||||
Oct 14, 2017 Complaint marked as Resolved Renault customer support has been notified about the posted complaint. Verified Support Aug 26, 2017 Renault Customer Care's response Dear Gajendra Mishra, We'll definitely look into this. We're forwarding your concern to our team and will get back to you with an update on this issue. Verified Support Sep 13, 2017 Renault Customer Care's response Dear Gajendra Mishra, We understand that our team had contacted you and shared the requisite information in this regard. Hope you have taken the delivery of the vehicle.In case of any support please feel free to contact us at[protected]. | |||||
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