[Resolved] Renault — regarding service advisory and insurance claim

Prakhar Misra

from Channarayapatna, Karnataka

Address:

560032

Vehicle duster-ka-04-mu-4100 went for accidental claim in renault showroom yelehanka bangalore. The service center is not providing the insurance claim completely. Instaed of one claim for one accident, serice center is telling to go for multiple claims.
No proper inputs are being provided and i am not able to go for my claim. Its the reliance insurance for which the car insurance is done.
The service centre people are literally harassing for my vehicle claim

My contact no-[protected]

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Jul 24, 2018

Complaint marked as Resolved

Renault customer support has been notified about the posted complaint.

Verified Support

Jun 20, 2018

Renault Customer Care's response Dear Prakhar Misra,

We strive to provide an excellent customer service. Our team has been informed about your issue. Please be assured, they will assist you further.

Verified Support

Jun 20, 2018

Renault Customer Care's response Dear Prakhar Misra,

We understand that our team is in touch with you and assisting you in this regard.

Verified Support

Jun 23, 2018

Renault Customer Care's response Dear Prakhar Misra,

We understand that our team has already contacted you and shared clarification with regards to warranty terms & conditions. We request you to kindly get in touch with the dealership for further assistance in this regard.