[Resolved] Renault — renault kwid amt engine stoppage issue | |||
Dear, This is in regards to the vehicle plate no: KL 14 T 6766, the complaint as described below, The vehicle had brought by me in month of dec on 2016, now been 18 month past with mileage of 22000km, I had faced several complaint amongst major was engine stoppage while running. Honestly it is a narrow escape several times from the happening of any fatal incident due to this and Renault has to taken care to solve this permamanatly .Later it was known to me that this Manafacturing defect was experienced by several people for the Kwid automatic which Renault working to solve this . Then about the the fuel indicator, it is not functioning accurately. The fuel indicator was showing almost empty & when It refilled at a nearby petrol station, the tank got filled for 500 Rs as per the indicator Mostly the issues of this engine stop getting reinstate after take off the key and restarting car after a while.but for the last time when this issue happened and the engine became motionless and which was not able to restart even after waited for the few minutes . Immediately we had called the kannur service center and the team had arrived at spot after 5 days ( in kasaragod ) to take the vehicle . By the time we had checked for any chance of oil leakage and which we conveyed to the team arrived from service center and shows the emptied oil for which they had commented that, it’s not about any oil issues but a common of Kwid amutomatic engine issue which can be rectified by taking to service center . In view with above all scenarios . I request you to treat this issues as on top priority and to rectify the defects of the vehicle under the coverage of warranty . The above matter already emailed to kannur service center, and no replay recieved till the date . Regards Yahya [protected]@gmail.com Was this information helpful? | |||
Aug 24, 2018 Complaint marked as Resolved Renault customer support has been notified about the posted complaint. Verified Support Jul 08, 2018 Renault Customer Care's response Dear Yahya, Please check your private message and share the details for us to assist with your concern. Verified Support Jul 08, 2018 Renault Customer Care's response Dear Yahya, Got your details! Please allow us some time to look into this for you. Verified Support Jul 24, 2018 Renault Customer Care's response Dear Customer (Yahya156), We've again passed your issue to the concerned team and are attempting to fix this. We will get back to you with an update soon. | |||
3 Comments | |||
Comments
Looks like all AMT’s have the same issues. Very sad that they sold customers the AMT’s despite being aware of these issues.
Renault Customer Care's response, Jul 17, 2018
Verified Support
Dear Customer,
Please check your private message and share the details for us to assist with your concern.
Please check your private message and share the details for us to assist with your concern.
81%
Complaints
1529
Pending
200
Resolved
1189
View all 1529 Renault reviews & complaints
ASV Ramana Towers #37-38, 4th Floor, Venkatanarayana Road, T.Nagar, Chennai, Tamil Nadu, India - 600017
View all Renault contact information
Could you please elaborate more on your concern so that we can assist you in a better way?