[Resolved] Renault — repairs / servicing / payments | |||
Dear sir / madam, I am writing to you to raise an issue about: repairs and servicing The issue that i have experienced was: 1.in service bill overcharging all the customers with rs. 450/- + 28% gst on it. 2. Took 15-20 days in service / repair under insurance, where other renault bhilwara service center, Can do it in maximum 7 days. 3. Threatened my younger brother to go to jail, stating my insurance policy invalid, where after that, Its valid. 4. Key issue of locking / unlocking persists after 3 services. I have all the proofs in mobile recordings. It occurred on: 18/11/2019 This meant that 1. Charged me a sum of rs. 450/- extra in three-four bills with gst 28% extra. 2. Without car i suffered allot, got birthday & family functions, mentally torchered. 3. My younger brother scared allot. 4. My car could be stolen in absence of proper locking facility. Apology and refund / reimbursement of all wrong charges with gst via account payee cheque Bearing name ashish pareek I look forward to your prompt response on this matter. As recommended by trading standards, i Would like to keep a complete record of my case, so please reply to this email address. Yours faithfully, Ashish pareek Ashish pareek rj06cc5490 Was this information helpful? | |||
Jan 6, 2020 Complaint marked as Resolved Renault customer support has been notified about the posted complaint. Verified Support Dec 03, 2019 Renault Customer Care's response Dear Ashish, We have notified this to the concerned team and will call you back to discuss this in a bit more detail. Verified Support Dec 03, 2019 Renault Customer Care's response Dear Ashish, We understand that our team is in touch with you and is assisting you in this regard. Verified Support Dec 06, 2019 Renault Customer Care's response Dear Ashish, As checked, we understand that our team got in touch with you and shared the requisite information in this regard. In the case of any support required, please feel free to contact us at[protected]. | |||
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