[Resolved]  Renault — steering locking

Address:Hyderabad, Telangana, 500070
Website:consumer complaint. com

Sir renault fluence 1.5dci 2012 model
Saturday morning get the error on screen risk of steering locking 🛑. Vehicle break down i inform to road side assistant given to the renault service in hyderabad but they said steering column part has been failed
Estimated cost was 28000rs. But didn't drive any rash but default problem here find it. My warranty has been expired not satisfaction we r..
We paid many services & insurances didn't use till nw. But renault fluence vehicle was not coming.. But parts was very high cost. Hw can we maintain like this. Please solve this problem.. This problem was in manufacturing only
2 problems find it
Ap16bx9009
+2 photos
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Aug 15, 2018
Complaint marked as Resolved 
steering column part has been failed  estimated cost was 28000rs.default problem here find it. my warranty has been expired not satisfaction..  we paid many services & insurances didn't use till nw. Fluence vehicle was not coming.. but parts was very high cost. hw can we maintain like this. please solve this problem.. this problem was in manufacturing only find it  & please replace it and put it new spare with out any charge Then only customer will satisfy. we purchase car many lacs. after this getting like defaulted problems steering column unit.. r else direct company send the expert to solve the problem immediately in unit
Renault customer support has been notified about the posted complaint.
Aug 15, 2018
Updated by N_a_v_e_e_n_ 9_0_0_9
Phi
Verified Support
Aug 15, 2018
Renault Customer Care's response
Dear Customer (N_a_v_e_e_n_ 9_0_0_9 ),

Please check your private message and share the details for us to assist with your concern.
Verified Support
Aug 16, 2018
Renault Customer Care's response
Dear Customer (N_a_v_e_e_n_ 9_0_0_9 ),

We understand that our team is in touch with you and assisting you in this regard.
Verified Support
Aug 19, 2018
Renault Customer Care's response
Dear Customer (N_a_v_e_e_n_ 9_0_0_9 ),

We understand that our Dealership team has contacted you and shared clarification with regard to warranty terms & conditions. We request you to kindly get in touch with the dealership for further assistance in this regard.
Aug 19, 2018
Updated by N_a_v_e_e_n_ 9_0_0_9
Renault Fluence 1.5dci 2012 model Steering column unit the price was now saying 1.5lac
Aug 19, 2018
Updated by N_a_v_e_e_n_ 9_0_0_9
If sell my car in market only 3.5lacs will come back wt benefits fr us. The Renault Fluence steering column unit price was too much high. please reward half rate the price on steering column unit becoz Fluence manufacturing vehicle not coming.
Verified Support
Aug 20, 2018
Renault Customer Care's response
Dear Customer (N_a_v_e_e_n_ 9_0_0_9 ),

We request you to kindly get in touch with the dealership for further assistance in this regard.
Complaint comments 

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manufacture such low quality in steering column lock Renault fluence 1.5dci 2012 model . This needs cross verification by the experts of the company. Kindly do this for customer satisfaction and reputation of the company. With regards [protected]@gmail.com

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