[Resolved]  Renault — unsatisfying service and misbehaving of staff

With due respect, my name is doctor mohd rashid owing kwid since april 2016 from renault dealer bareilly. I am facing many problems from last 6 month in my car. My vehicle number is up22 z 9742. I am very disappinted by the attitude of mr arpit and mr ansar of moradabad service centre. Very pathetic and unprofessional behavior of mr arpit and mr ansar. It was sort of intimidation at the service centre. Mr arpit has no sense how to speak with customer, he was acting as my brother was interacting with a street goon.

He totally spoiled renault image in my mind.

Yesterday (24/11/17) my brother went to service centre of moradabad (Zero point rampur road, moradabad, u. P.244001)

As my car has the issue of battery discharge on standing after switched off the car for a few minutes on standing so he went to service centre of moradabad where he met a concern person. Instead of checking car issue staff had given him a indent for battery dealer (Amaron) which was far approx 15km from service centre but he went to the battery dealer where they checked the battery but battery was ok and they told the issue of 29% earthing in my car again he went to the service centre he told the issue to the staff but no one is listening to him and give exuse with each other no one taken my car for resolve the problem and he waited for 2 hrs then mr ansar had make the car issue card. And after 5 hrs problem has been resolved but again the same problem of battery discharge has been seen. The battery discharged automatically again and i am facing the same problem again.

I request to you plz resolve my car issue.

Regarding

Doctor rashid

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