[Resolved]  Renault — Very Low Fuel Mileage of Renault KWID

Address:	Chennai, Tamil Nadu, 440030
Website:	www.renault.co.in/contact-us.html

Dear Sir/Madam,

I have purchased Renault KWID RXL on 24.12.2015. The only reason for this purchase was Renault’s massive advertisements about the highest fuel mileage of 25.17 kmpl in the segment. But it is found that they are cheating customers on this. My car is giving mileage of only 13 to 14 Kmpl on highways and its without running AC. With AC, it drops drown to 10 to 11 kmpl.

Now, I am feeling cheated and frustrated. I am driving car from last 10 years and this KWID is my 4th car.

I had made many complaints to Renault’s service centre and every time I got disappointing reply from them.

I have a very huge social network and since I am known as a technology expert in my social group, my friends, relatives and office colleagues used to consult me before buying anything, whether it could be a mobile phone or a heavy electronic gadget, car or it could be a two wheeler. My initial reviews about the car were good and upto first month of car purchase I suggested many people to buy this car, but now I do not suggest anyone to buy KWID.
It is a technology failure of Renault!

I know, I am not a single person complaining about the KWID’s mileage and Renault also knows it very well that KWID is giving very low mileage, still you are advertising KWID as a best mileage car in the segment. I have attached Renault's advertise mentioning Kwid as India's most fuel economic car (in marathi).

Cheating!!!

Now its my humble and sincere request to Brand Renault to initiate a proper action. Either you take your car back, replace this car with upgraded 1.0 L if it gives better mileage or make necessary changes in my car’s engine such that it can give a mileage to comply your standards.

Regards,

Subhash Wasade
Manager (Information Technology)
Union Bank of India
Regional Office, Central Bazaar Road, Ramdaspeth, Nagpur - 440010

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