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[Resolved]  Renault — very poor average and want car change or money . otherwise consumer forum complaints

Address:Ratnagiri, Maharashtra, 410501

Hi,

Please note I am getting very poor mileage / average of my car. My mob no [protected]/ [protected] & mail id
[protected]@gmail.com. best way call me.

Average 8-10 only getting
No warranty card received from dealer
Very Poor car performance
Lots of money wasted . Total dissatisfaction. Physical & mental issues created due to this.

Hence, change the car or refund whole money. Otherwise I will do complaints in Consumer Forum .

Car purchased from Roharsh Motors, Near Vimannagar Showroom, Pune

Car holder name - Kamlesh Kamble

Revert by only call immediately for further discussion.& don't give any other reasons.

Regards
Kamlesh Kamble
[protected]/
[protected]
Pune
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Jun 3, 2018
Complaint marked as Resolved 
Renault customer support has been notified about the posted complaint.
Verified Support
Apr 30, 2018
Renault Customer Care's response Dear Kamlesh,

This complaint is being forwarded to the concerned team. Rest assured, they will look into it and will contact you for further help.
Verified Support
May 01, 2018
Renault Customer Care's response Dear Kamlesh,

We understand that our team is in touch with you and assisting you in this regard.
Verified Support
May 03, 2018
Renault Customer Care's response Dear Kamlesh,

We confirm that the highlighted concern has been addressed and the vehicle has been delivered to you. In case of any support required please feel free to contact us at[protected]
Complaint comments 
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Comments

The mileage is very poor and unexpected. It does only 10 to 12 km per litre. The company boasts of 25 kms per litre but it's less than a half than it boasts off. I am totally dissatisfied with the cars performance. Pulling power is average. I have purchased the car from Renault showroom at Gangtok which has been shut down a couple of months since. I do not know where I should take my vehicle in case of breakdown. Spare parts too are not available in open market. This is a very bad after sales policy.
Reply
Renault Customer Care's response, May 23, 2018
Verified Support
Hi Malati Gurung,

Please check your private message and share the details for us to assist with your concern.

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