[Resolved]  Renault — Zero grade features in the vehicle, non-supportive company and sales agency behaviour

Address:Ludhiana, Punjab, 141010

ISSUES / PROBLEMS ...
1. Features on display and music system take about 25 seconds to start after switching on the ignition, whereas it should start instantly. Only RENAULT logo displayed on the navigation screen.
2. Fan gets ON only after the vehicle is started and that too after long waiting. We expect quick start of the fan like other vehicles during summer and humidity especially.
3. While putting the reverse gear, camera signal on the screen appears after about 5-6 seconds whereas the vehicle immediately gets move ON even without wasting a second, which is a major drawback and can cause accident & damage to the vehicle. This feature is useless in the vehicle. It looks as if the same is not company fitted.
4. While putting the forward gear from reverse gear, it takes about 10-12 seconds to get the camera signal disappear from the screen. This feature is useless in the vehicle. It looks as if the same is not company fitted.
5. Blue Tooth…
a) Voice clarity is very poor.
b) Mobile connectivity on blue tooth is also very poor. Sometimes, it is missing the connection.
c) While dialing and receiving calls, only mobile / contact numbers are displayed on the navigation screen (I mean to say that the name of calling person, stored in the mobile, does not appear on the screen), which is a major drawback because if I want to neglect any unimportant call during driving, I cannot do so.
6. GPS System …
GPS system keeps on whipping for a long time after exit, which is very disturbing during driving.

ALL THE ABOVE MENTIONED FEATURES ARE CONNECTED TO NAVIGATION SYSTEM WHICH IS VERY VERY SLOW AND OF POOR QUALITY AND NEED TO BE REPLACED OR UPGRADED.

It seems that RENAULT has somewhere lacked on proper R&D on the features provided in the vehicle before launching. IT SHOULD BE TREATED AS A VERY SERIOUS MATTER.I look forward to an reply on the above.

VERY POOR AFTER SALES SERVICE BY RENAULT. IT'S TOO BAD.
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Oct 4, 2016
Complaint marked as Resolved 
Renault customer support has been notified about the posted complaint.
Verified Support
Sep 03, 2016
Renault Customer Care's response
Hi [protected]@gmail.com, kindly share your contact details and our team shall get in touch with you shortly.
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