| Address: | Mumbai City, Maharashtra, 400072 | | Website: | www.rentomojo.com |
I had rented a set of furniture from this company for a span of 6 months starting sep'15. for this they had charged me a refundable deposit of 7000 inr.
Post completion of the tenure - despite several attempts and trials to contact their customer care number - which is always reciprocated by a message saying - 'we will get back to you soon' and which never happens, i was unable to get them to pick up the furniture.in the meanwhile - i shifted places and had to pay transport cost for their furniture as they still did not pick up their stuff.
Finally - after 4 months of completion of the tenure - rentomojo finally sent people to pick up the stuff only after a zillion calls and trials. post pick up - after almost 2 weeks of no information regarding security deposit - after again a zillion automated messages from their side promising to get back - i received an email saying they will not refund the deposit - instead i have to pay extra for keeping their stuff.
Now, these fraudsters are forfeiting my deposit saying that i had kept their stuff for more than the decided tenure whereas it is basically them who did not pick it up.
This is basically a scheme to forfeit the deposit where the company does not let you contact them when you want the furniture to be picked up and continues to do so till the time the entire deposit can be forfeited.
Pack of cheats and fraudsters. i would rather want to sue them in the court of law to get through what is right.
Request a refund of the security deposit urgently. Was this information helpful? | 
