Deposit amount of led tv 6 month subscription - rs. 3200
I have another subscription of automatic washing machine. Rent - 819/month
On 12th august 2019, i paid the rent for july via net-banking using 'pay now' option in the app. As there was a delay from the bank's side to settle credit card amount - rs. 1187.
5 days later, on 17th august 2019, credit card transaction was settled by the bank and rs. 1187 were deducted from my account.
Ideally rentomojo should consider this as the rent for august.
However, when the deposit amount was settled, i received rs. 1194 (See the calculation below)
[protected] = 1194
819 - rent for washing machine
1187 - extra rent charged for august
Customer service is pathetic and is not able to understand simple math here.
I want to file a case against rentomojo in consumer forum.
Attaching screenshot of detailed bank statement for august, 2019 to highlight two transactions worth rs. 1187 mentioned above.
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