| Website: | www.rentomojo.com |
I had closed the subscription of 2 items and informed RENTO MOJO to pick on 21st March before but RENTOMOJO informed they're not able to pick items on that day and on 22nd due to COVID-19 the lockdown was imposed. I had clearly informed them that I am leaving the City and I am not responsible if they're not able to pick the items.
But now RENTOMOJO blindly keeps on adding rent for the items for which I had closed so now I have clearly told the RENTOMOJO that it is their mistake of not picking the items before lockdown and they have to wave off the fees they have cleared because the mistake is from RENTOMOJO but RENTOMOJO is not agreeing towards that and asking me to clear the dues for the items that I have not even used.
I have written multiple emails and informed support but there is no proper response from RENTOMOJO about this.
Because of this, I had to pay a room rent of 10k but RENTOMOJO is not even bothered about their mistake and they keep adding late fees.
So disappointed with the sick customer service/rentomojo.
I WILL NOT PAY A SINGLE PENNY TO RENTOMOJO and ready to take this to consumer court if it is necessary. Was this information helpful? | 
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