[Resolved]  Reserve Bank Of India [RBI] — 2% extra on credit/debit card use

Address:Amravati, Maharashtra, 444605

My grand mother was admitted to hospital radiant hospital, amravati (Mh). Hospital was asking 2% extra on credit card use to pay bill and 1.5% on debit card.
When i asked them they said hdfc bank is applying those charges on them and so they are.
I am not sure againsyt whom i should raise this bank/hospital.
But hospital is saying they are continuously asking bank to cancel those charges but they did not responded
Here is an email of one of the hospital director for more details or proof againsts bank :
[protected]@yahoo.com
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

Please email us at [protected]@hdfcbank.com and share us your contact number, name and complete address of the hospital and any bill which proves that they have levied additional 2% for payment using Debit Card / Credit Card.

-Anay
HDFC Bank Customer Assistance

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reserve Bank of India [RBI]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    4503
    Pending
    0
    Resolved
    646
    Reserve Bank of India [RBI] Phone
    +91 22 2266 0500
    +91 22 2260 1500
    Reserve Bank of India [RBI] Address
    21st Floor, Central Office Building, Shahid Bhagat Singh Marg, Fort, Mumbai, Maharashtra, India - 400001
    View all Reserve Bank of India [RBI] contact information