[Resolved]  Reserve Bank Of India (RBI) — After paying Credit card amount of Rs.1053 penalising with the interest of 1857 / -

Address:Chennai, Tamil Nadu

I am K.Parameswaran holding ICICI credit card for past 10 yr with account number [protected]. Usually I use to receive Hard copy of Credit card statement to my permanent address at AVadi and base on that I use to pay my dues through online banking every month without fail. since I have not received Statement for month of Nov 2014 I was unable to pay my dues due to my hectic work schedule at ambur and as am DGM HR my job nature would be traveling I was un aware for the payment due. On periodic Email check I was shocked to see the payment due of 2303/- on 12.02.15 against the payment of 1053. I Immediately called the customer care and explained my situation asked them to wave off the penalty charges but they did not response well. After that I payed my dues of 1100 through online on 08.02.2015. Now again Email statement keep me worrying for the outstanding of Rs.1857/-. Now I request the Icici Credit division authority look into the serious issue and resolve it at the earliest.As for your information I have been holding ICICI saving account for more than 14 yrs and my account number[protected] and too got enough amount to pay due. Expecting the earliest reply for your end. K.Parameswaran [protected]
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Aug 5, 2021
Complaint marked as Resolved 
Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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Dear Sir,

We are sorry to hear about your experience. Our official will get in touch with you to assist you with your concern. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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