Reserve Bank Of India [RBI] — atm failed transaction of rs 4000

anandiit08

from Mumbai, Maharashtra

Address:	Shamli, Uttar Pradesh
Website:	bank of baroda online complaint management system

I haven't received the amount when i completed the process and enter my pin and press ok power gone and just tell me one thing if atm power is of is it possible that money came outside from the atm machine I am doing transaction of 4000 from my atm card and after that i contacted bank customer support and they told me that wait for 7 days and in the end i say that they close the case and said me that "DEAR CUSTOMER, THE TRANSACTIONS ARE SUCCESSFUL AS PER EJ. HENCE, THE REFUND CAN NOT BE MADE. FOR FRAUDULENT TRANSACTIONS, REQUEST YOU TO CONTACT YOUR BRANCH FOR FURTHER PROCESS _ONUS - REGARDS BANK OF BARODA" so sir i am also kindly look into the matter

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Reserve Bank of India [RBI] customer support has been notified about the posted complaint.

Dec 10, 2018

Updated by anandiit08 and i made this txn on 26.11.2018 and bank said that txn successful just you tell me if power gone that is it possible that cash came out form the atm machine i completed the process enter pin and ac type and after that enter amount press ok after pressing ok light has been gone and atm machine shutdown at that time so i have't recive money and bank say it was successful i am not a fool if i received that amount than i am not a fool why i wast my time on this so kindly luck into this matter its a humble requst to u