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Reserve Bank of India [RBI] Complaints & Reviews

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Updated: Feb 19, 2025
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Reserve Bank of India [RBI] reviews & complaints page 38

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D
Dr. Shailendra Varshney
from Mumbai, Maharashtra
Oct 24, 2019
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not accepting 1 rupee coins

Address: Near Apline Public school Kanpur railway crossing Jhansi, Jhansi, Uttar Pradesh

A vendor near our house near alpine public school friends colony kanpur railway crossing jhansi is not accepting the 1, 2 rupee indian currency coins commissioned by rbi and is being done since past 2 years and earlier. Its my humble request to the concerned authority to take quick and strict action against the vendor or provide with us a procedure to start litigation against him...
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A
from Mumbai, Maharashtra
Oct 24, 2019
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Address: D 28/73 Pandeyhaweli Madanpura, varanasi, Varanasi, Uttar Pradesh, 221001

Dear sir

I have used a current a/c no -[protected] / ms. National state / current a/c. Since 1 year old.

Branch manager mr. Rajesh ji have denied to verified my bank signature in this a/c and mis behave. & regaurding this b/v harassment me many times running in branch. Not supported me. And saying i am a whole soal in charge. I will not verified. But i am saying i have given bank charge than verified.

Thanks
Mr abdullah tarique
Varanasi
[protected]
Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
I got a message to rbi donating cores
Its fake not to follow that
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    S
    sayed rozy
    from Mumbai, Maharashtra
    Oct 24, 2019
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    Address: Room No 9, UPSIDC FIELD HOSTAL, INDUSTRIAL AREA JAGDISHPUR Distt- Amethi (UP), Amethi, Uttar Pradesh, 227817

    Date of incident 8.10.2019
    Client no [protected]
    Full description of incident client had purchased goods through online shopping and made payment cash at the time of delivery. But goods was very low quality. Client requested to return the goods. Customer care sent a sms which was not readable and ask to return the same to customr care.
    Client do the same and rs95000/ hiyked by hiykers. Client requested so many time but not returned and all our number turned tobusy mode

    Fund were transfer to unknown no of mr. Raju/airp on dated 8.10.2019 time 3.55 pm all proof are attached herewith
    Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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      M
      Mafiya Aman Khan
      from Mughal Sarai, Uttar Pradesh
      Oct 22, 2019
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      Address: Gulzar nagar colony dhamariya lohta Varanasi, Varanasi, Uttar Pradesh, 221107

      The reserve bank of india,
      6, sansad marg, janpath, new delhi,
      H. O. 110001, new delhi.
      Office timings: working hours
      Weekdays: 9:30 a. M to 5:30 p. M
      Saturdays: 10:00 a. M to 1:30 p. M.

      Our ref: rtgs/tty/8ykt4/2019
      Payment file: rbi/43425/2019
      Payment amount: 500, 000.00 usd (Three crores rupees)
      File code no: 200ti005/rbi

      Date:[protected]

      Dear customer: aman raza,

      Welcome to reserve bank of bank (Rbi), online foreign exchange
      Department (E-banking/online wire transfer section). We have received
      Your bank draft of $500, 000.00 usd (Three crores rupees) from whats-app
      Inc usa. Your bank draft of $500, 000.00 usd (Three crores rupees) from
      Whats-app inc usa is ready for transfer to your bank account which you
      Have provided but before we can proceed with the transfer, you need to
      Know that your bank draft of $500, 000.00 usd (Three crores rupees) is a
      Foreign cheque and must be converted to india rupees.

      In accordance with government of india and the monetary law guiding the
      Financial institutes in india, any conversion from one currency to
      Another, both incoming and outgoing will be charged a service tax on the
      Gross amount of currency exchanged as per the following slabs. – 0.14 %
      Of the gross amount of currency exchanged for an amount up to inr.

      =
      Value of foreign currency exchange (In inr/per transaction)
      Service tax applicable (Wef 1st june[protected]Per transaction)
      =
      Upto rs. 1, 00, 000
      0.14% of the amount of currency, subject to minimum of rs. 35/-
      =
      From rs. 1, 00, 000 to 10, 00, 000
      Rs. 140 + 0.07% of the amount of currency exceeding rs. 1, 00, 000
      =
      Above rs. 10, 00, 000 rs. 770 + 0.014% of the amount of
      Currency exceeding, rs. 10, 00, 000 subject to maximum amount of rs.
      60, 000/-
      =

      As per the amendment of the ministry of finance vide notification no.
      03/2012 dated 17th march 2012, service tax on foreign exchange must be
      Paid before the transfer of your $500, 000.00 usd (Three crores rupees)
      From whats-app inc usa to your bank account can commence. We need to
      Convert your total amount of $500, 000.00 usd from united state dollars
      To indian rupees. To carry out this conversion procedure, you need to
      Pay registration and foreign currency exchange fees of rs.18, 500 inr.

      This is a mandatory fee which is refundable. As soon as conversion is
      Done, we will transfer your $500, 000.00 usd (Three crores rupees) to
      Your bank account within one hour.

      Kindly get back to us to enable us send you our correspondent bank
      Account to make deposit.

      Giving the best in banking system is our priority.

      Best regards,
      Shri ajay kumar,
      Regional director,
      Reserve bank of india (Rbi).

      The information contained in this e-mail and any attachments there to
      ("e-mail") is sent by the reserve bank of india (Rbi) and is intended to
      Be confidential and for the use of only the individual or entity named
      Above. The information may be protected by federal and state privacy and
      Disclosures acts or other legal rules. If the reader of this message is
      Not the intended recipient, you are notified that retention,
      Dissemination, distribution or copying of this e-mail is strictly
      Prohibited.
      Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
      Hacker hacked my Google pay and deduct all the money that i have.
      how can i restore that money
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        M
        manoj6266519
        from Mumbai, Maharashtra
        Oct 21, 2019
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        On 18/10/201 i was trying to make payment of ROAD TAX of my vehicle number WB73B3429 on https://parivahan.gov.in which while going on payment gateway somehow failed and payment was not processed. When again i tried to pay it was showing pending in transaction mode. I called up customer care regarding the same they asked me to mail on help desk, I mailed, but did not get any reply from NIC. Till date[protected] haven't got the problem resolved. Its very ridiculous it was not being expected from these site.
        Now I have to pay fine for this because due to the same problem I cant make payment.
        Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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          H
          Honeyjainyoyo
          from Mumbai, Maharashtra
          Oct 21, 2019
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          Address: 315 BEHARIPUR KEHERWAN, Bareilly, Uttar Pradesh, 243003

          I had made a purchase from Amazon in the month of August of which I had made a return/refund policy, the company had refunded my amount to bank on 2nd September, 2019 but till today I had not received my refund in the account..I have made many attempts to get my refund, but the SBI bank employee makes a statement that they have not received the amount yet or their system is not working and many other excuses...I request you take earliest and effective action towards the complain
          Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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            Shamim Shamim Ahmad
            Oct 21, 2019
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            rbi bank complaints board res e

            Address: new dehli reservebank compl d

            Very bad side reservebank complaints board .
            Didn't solved my problem I'm big big problem.
            I'm already bank fee paid 31300 inr. Rbibank officer

            Head Mr sameer Singh don't transfer my wininnig prize wether not good only time losses my

            My still conform wininnig prize and resolved rbibank complaints board 18 may 2019 date. But didn't solved my problem .
            Kindly take action immediately now.br...
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            M
            manianmohan
            from Chennai, Tamil Nadu
            Oct 21, 2019
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            Address: 1807 Jeeva Nagar first street, Pudukkottai, Tamil Nadu, 622004

            From,
            M. S. Mohan
            (Ex serviceman)
            1807, jeeva nagar first street,
            Pudukkottai 622 004

            To,
            Rbi banking ombudsman,
            C/o reserve bank of india,
            Fort glacis,
            Chennai-600001
            Respected sir,
            On[protected] i sent two torn notes of rs 2000 worth rs4000 for exchanging through value parcel letter to the currency officer rbi chennai
            The nos of two notes are
            1. Inc 214299 rs 2000
            2. 2cu 464140 rs2000

            On 15/2/19 i sent another reminder letter to the currency officer regarding this. I have furnished my account no also.
            But so far i have not received any reply from the currency officer rbi.
            The amount of rs4000 has not been credited in my account. I am totally disappointed with the silence of rbi.
            I request you to look in to the matter at take steps to exchange the amount and credit rs 4000 in my account. Ref your letter dated auguest 9 2019 but till date not yet deposited such amount i am cheating. So please deposited such amount.

            Thanking you sir, yoursfaithfully,

            Encl:m. S. Mohan (Ex service man)
            Copy of the my previous application
            2 attachments recent letter also attached
            +1 photos
            Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
            Hi I am Jaykumar Some one has send me a Massage From Mo.No. +91 [protected] and send me massage that dear whats app user, your whats app no. has won Rs. 2 crore 75 lacks in the whats app Global Award 2019 for claim send details Name Mobile no. Add. Age. Job. details, is that massage right or wrong please conform me
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              N
              Neeraj2885
              from Mumbai, Maharashtra
              Oct 21, 2019
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              Address: Dec Kumar Agrawal, Kumhari Mahamaya road, Shankar Nagar ward near Kirtan kirana store, Durg, Chhattisgarh, 490042

              Yesterday night i received one text message from whatsapp who claim that j have a sum of 2 crore. I bring this to your attention to take proper action against this people who give this kind of messages to public and take there all saving from them. Phone number is visible from whom i have received this message. Hope to get some kind of response from your side soon.
              +1 photos
              Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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                K
                Khushru Parwez
                from Mumbai, Maharashtra
                Oct 20, 2019
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                Address: Vill+PO Phulwariya, PD dhaka, East Champaran, Bihar, East Champaran, Bihar, 845304

                To date 20.10.2019
                C/o reserve bank of india

                Sub:- wrongful debited from my saving account bearing no. [protected] held with uttar bihar grameen bank, kusumkawa branch, east champaran, bihar

                Sir
                I khushru parwez s/o md sanaullah r/o village + post phulwariya, ps dhaka, distt east chamaparan, bihar pin 845304, presently at bsk legal, d-26, lgf, jangpura extension, new delhi-110014, i am running a saving account i. E. [protected] with utttar bihar grameen bank, kusumkawa branch, east champaran, bihar, that on 09.10.2019 around 13:30 pm i used atm of central bank of india, located at defence colony new delhi through my atm card. I swiped my atm card and tried to withdraw a sum of rs. 20, 000/- but the atm machine did not dispensed the cash amount of rs. 20, 000/- (Twenty thousand only) however a sum of rs. 20, 000/- was debited from my account. I have also intimated to my above bank branch. Till dated debited amount of rs. 20, 000/- has not reverse in my saving account.

                Prayer
                Therefore i request you to kindly reverse the wrongful debited amount of rs 20, 000/- from my account at the earliest.

                Khushru parwez advocate
                S/o md sanaullah
                Bsk legal, d-26, lgf
                Jangpura extension
                New delhi-110014
                Mob - [protected]
                +1 photos
                Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
                Oct 20, 2019
                Updated by Khushru Parwez
                To date 20.10.2019
                C/o Reserve Bank of India

                Sub:- Wrongful DEBITED FROM MY SAVING ACCOUNT BEARING No. [protected] HELD WITH UTTAR BIHAR GRAMEEN BANK, KUSUMKAWA BRANCH, EAST CHAMPARAN, BIHAR

                Sir
                I Khushru Parwez S/o Md Sanaullah R/o Village + Post Phulwariya, PS Dhaka, Distt East Chamaparan, Bihar PIN 845304, Presently at BSK Legal, D-26, LGF, Jangpura Extension, New Delhi-110014, I am running a saving account i.e. [protected] with Utttar Bihar Grameen Bank, Kusumkawa branch, East Champaran, Bihar, That on 09.10.2019 around 13:30 pm I used ATM of Central Bank of India, located at Defence Colony New Delhi through my ATM Card. I swiped my ATM Card and tried to withdraw a sum of Rs. 20, 000/- but the ATM machine did not dispensed the cash amount of Rs. 20, 000/- (Twenty Thousand only) However a sum of Rs. 20, 000/- was debited from my account. I have also intimated to my above Bank Branch. till dated debited amount of Rs. 20, 000/- has not reverse in my saving account.

                PRAYER
                Therefore I request you to kindly reverse the wrongful debited amount of Rs 20, 000/- from my account at the earliest.

                Khushru Parwez Advocate
                s/o Md Sanaullah
                BSK Legal, D-26, LGF
                Jangpura Extension
                New Delhi-110014
                MOB- [protected]

                wrongful debited from my saving account of rs 20, 000 through atm

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                  S
                  Simplydivine
                  from Ahmedabad, Gujarat
                  Oct 19, 2019
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                  Address: 395009

                  I am a resident of shantivan township, opp. Gail tower, new rander road. There are stray dogs in the backside of the society that continuously bark at people coming and so the people and children of the society are facing problem. I request the concerned authority to look into the matter as they might require some vaccination or so.
                  Thanks in advance,
                  Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
                  I never mentioned RBI it was supposed to be for smc sorry for the inconvenience..
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                    B
                    Bethavalli prasad
                    from Mumbai, Maharashtra
                    Oct 19, 2019
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                    Address: Kurnool..a.camp, Kurnool, Andhra Pradesh

                    I have ordered action mens sandals worth 599rs on oct 1st... Got it delivered.. As size was not appropriate i returned the product on 10th oct.. They have received it by 11th oct.. But the amount paid has not yet been refunded.. Every day they ask to wait for one more day till 18th oct max date limit.. But today it's 19th oct... Not not a single penny has been reflected yet into my account.. Please look into this
                    +3 photos
                    Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
                    To
                    RBI BANK
                    Dear team
                    Mere account [[protected]] me Amazon ki taraf se 11/10/19/ ko Rs-399 or 13/10/19 ko Rs-449 Total-848 rupees refund Hua hai but mere account me abhi tak credit nahi Hua my refund reference number[protected]
                    Please sir
                    Mera problem solf Karen

                    amazon refund not issued - Comment #3567172 - Image #0
                    amazon refund not issued - Comment #3567172 - Image #1
                    Rupesh Kumar Verma's reply, Oct 18, 2019
                    To
                    RBI BANK
                    Dear team
                    Mere account [20029234278] me Amazon ki taraf se 11/10/19/ ko Rs-399 or 13/10/19 ko Rs-449 Total-848 rupees refund Hua hai but mere account me abhi tak credit nahi Hua my refund reference number 927715517464
                    Please sir
                    Mera problem solf Karen
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                      D
                      debesh Kumar Biswas
                      from Noida, Uttar Pradesh
                      Oct 19, 2019
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                      Address: Pune, Maharashtra

                      Dear sir,
                      I, the benificiary, has not received a sum of rs 3, 68, 300 /-sent by rtgs on 17 oct 2019 till now ie 19 oct 2019.
                      The detals are given below
                      Benificiary - debesh kumar biswas
                      S/b ac no - [protected]
                      Benificiary bank & br - union bank of india, dsk vishwa br
                      Ifsc code - ubin0558940

                      Uti no - indbr[protected]

                      The rtgs was processed by pune merchant co-opbank ltd. Hingane wadgaon branch, manikbaug, sinhgad road, pune 411051,
                      Ifsc code - ibkl0548pmc
                      The amount has been debited from my s/b ac no 5150 of pune merchant bank ltd on 17 oct 2019.
                      I earnestly request you to look into the matter so that i get the hard earned money at my age of 73 years.
                      Or
                      The money may be credited back to my pune merchant bank s/b ac mentioned above
                      Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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                        M
                        M S Abraham
                        Oct 18, 2019
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                        Your whatsapp no has won rs. 2 cr 75 lakh in the whatsapp global award 2019. For claim, send name:add:mobile no:age:occupation:to: [protected]@rbigovtdelhi.com

                        I received this fake text from +91-[protected]
                        Claiming that the recipient has won 2.75 crores and would need ro send sensitive personal data by email to make a claim. This is a hoax and i would like ro alert the authorities.

                        Please take action
                        Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
                        I also received same message from [protected]
                        I got the same massage
                        I got same fake msg 1 crores 35 lakh

                        complaint against fraud text message - Comment #3730136 - Image #0
                        complaint against fraud text message - Comment #3730136 - Image #1
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                          A
                          Ang3lz
                          from Bengaluru, Karnataka
                          Oct 18, 2019
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                          Your whatsapp no has won rs. 2 cr 75 lakh in the whatsapp global award 2019. For claim, send name:add:mobile no:age:occupation:to: [protected]@rbigovtdelhi.com

                          I received this fake text from [protected]
                          Claiming that the recipient has won 2.75 crores and would need ro send sensitive personal data by email to make a claim. This is a hoax and i would like ro alert the authorities.

                          Please take action
                          Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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                            S
                            Sureshp1975
                            from Delhi, Delhi
                            Oct 17, 2019
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                            Address: 500016

                            I have paid the amount of rs. 2, 77, 000 approx which includes rbi holding charges (49, 950) rbi holding charges (22, 950), gst (36870), 4500 (Registration charges) 18435 (Account tax), 43, 800 (Account converted to current), 15500 (Late payment charges), 28, 500- (Transfer charges), 10, 000 (To get rbi transfer secret code i. E 99710) and 41, 950 (Income tax) to get prize money of rs. 7, 50, 000. But of as of now i have not received the amount. They are asking another 15, 500/- for noc charges but i have not given. I asked them to returned my entire amount but they are telling 10% returned amount charges will be applicable.

                            I got a call from them in mid sep 15 and till now it is going on.

                            Kindly resolve my problem. I want my money should be back. All transactions is done through paytm, bank transfer and google pay.
                            Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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                              L
                              lalroshan
                              from Delhi, Delhi
                              Oct 17, 2019
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                              Regarding unethical transaction being carried out in the above loan a/c to hide the npa. It is also surprising that this a/c was under npa category on 29/06/17, then how this a/c can be renewed with a fresh limit without financial papers?
                              Further on 30/06/19 one credit entry of rs 12.50 lakh has been made in this loan a/c from another unrelated loan a/c no. [protected] namely sonali enterprises, that has no way have any business link, whatsoever, with fortune retail, without any cheque from sonali enterprises. But surprisingly the amount of rs 10.00 lakh got reversed next day i. E., on 01/07/19 from fortune retail to sonali enterprises and there is no mention of why this reversal was being carried out. This is nothing but unethical transaction being carried out by officials of connaught circus branch to conceal the facts and figures.
                              We urge upon you to look into this matter and take action against erring officials who have taken an unethical route to hide npa and putting the bank fund at risk too. The a/c status as on today is sma.

                              Please do needful to save bank as well as public money.
                              Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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                                R
                                rmangla
                                from Delhi, Delhi
                                Oct 16, 2019
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                                Address: H. No.-136, Sec-10A, 122001

                                Maine amazon se hair spray order kiya tha but vo deliver nahi ho paya kyonki uss time address par available nahi tha soo product cancel ho gya or amazon walon ne refund request daal di or request generate ho gayi 3 oct 2019 ko but refund bank m aaya nahi 290 rupay ka to amazon walon se baat kri vo kah rahe refund ho chuka hmre yha se unhone reference no. Bi diya but bank se baat hui to vo kah rahe hai hum srif bank m rupay aaye hai ya nahi ye bata skte h na ki reference no se track krke or reference no. Hai.

                                Reference no.[protected] rs.
                                Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
                                Dear sir.
                                I tray to calling for your ahMedabad rbi branch but not any singal call responce for your officer.I 30 call today in below number
                                [protected].[protected].But no any parson recived my call.please guid your team not recived my call so how can i raise a complain..manny time this issue facing rbi officer not recived call
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                                  S
                                  SChaudhury
                                  from Kolkata, West Bengal
                                  Oct 16, 2019
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                                  Address: South City Residence Tower 3 Flat 6H, 375 Prince Anwar Shah Road, Kolkata, West Bengal, 700068

                                  This morning (16 october 2019) i received a text message allegedly from rbi stating that my whatsapp number has won inr2 crore 75 lakh in the whatsapp global award 2019. I have been asked to submit my claim by providing my name, address, mobile number, age, and job description to this e-mail address: [protected]@rbigovtdelhi.com.

                                  The telephone number from where this text message came is:
                                  [protected].

                                  I am drawing the attention of rbi to this clear evidence of fraud so that necessary steps, if any, can be taken against the perpetrators.

                                  Sagar chaudhury
                                  Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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                                    S
                                    Sumesh Chandra Das
                                    from Bhubaneshwar, Odisha
                                    Oct 16, 2019
                                    Resolved
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                                    Resolved

                                    Dear sir,
                                    Please note that i have lost my sbi credit card which was also expired and the same has been communicated to sbi customer care through phone. This was a case of 4 to 6 months back. Now sbi has sent me annual charges for the sbi credit card which i don't have. Please look into the matter and help me.

                                    My name is sumesh chandra das my contact no. Is [protected]. My contact mail id is [protected]@rediffmail.com. I have already forgotten my sbi credit card no.
                                    Aug 7, 2021
                                    Complaint marked as Resolved 
                                    Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
                                    Dear Sumesh Chandra Das, Apologies for the inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 216968 in your mail to enable us to address your concern on priority.
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