Reserve Bank Of India [RBI] — canara bank, burabazar branch, kolkata, is deducting ecs charges which no other bank is taking

Address:

Kolkata, West Bengal, 700001

Sir,
I have 2 a/cs in canara bank, burabazar br. Kolkata, w. B.
My a/c nos. Are[protected] in the name kalpana mundra and[protected] in the name bhaskar mundra huf.
Both are savings a/c.
Sir, from this march onwards they have started deducting ecs mandate charges from both of my a/cs and are not giving any proper reply against this.
Kindly look into the matter.