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Reserve Bank Of India [RBI] — complaining about icici loan department

Dear sir/madam, I have submitted a personal loan application in Icici bank mathura branch(u.p.) in January for 65000 rs as per documents I m eligible above 1 lac of p.l. But after daily discussion in Icici bank employees delay again and again and last weak I have received a phone call from icici bank employee “he said sir your application will be rejected” so please have any strict action about that matter.

complaining about icici loan department

Complaint Status

[Mar 12, 2018] Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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    Reserve Bank of India [RBI] Phone
    +91 22 2266 0500
    +91 22 2260 1500
    Reserve Bank of India [RBI] Address
    21st Floor, Central Office Building, Shahid Bhagat Singh Marg, Fort, Mumbai, Maharashtra, India - 400001