Reserve Bank Of India [RBI] — complaining about icici loan department

Address:

Mathura, Uttar Pradesh, 281001

Dear sir/madam, I have submitted a personal loan application in Icici bank mathura branch(u.p.) in January for 65000 rs as per documents I m eligible above 1 lac of p.l. But after daily discussion in Icici bank employees delay again and again and last weak I have received a phone call from icici bank employee “he said sir your application will be rejected” so please have any strict action about that matter.