Reserve Bank Of India [RBI] — complaint against hdb financial services for loan ac no -2328261

Address:

Yamuna Nagar, Haryana, 135001

Dear Sir,
Sir my father sh pawan gupta had taken l.A.P of rs 5390000 from hdb financial services, yamuna nagar (haryana). Loan account no is 2328261. Total loan was covered by insurance company hdfc egro. My father got died unfortunately on 17 july 2017. After that insurance company gives the claim of rs 3370005 in dec 2017 and rs 990000 on 28 feb 2018. Loan amount of rs 953000 was pending on that day. Our business gets slow down after the death of my father. After that we had gone many times to the local branch office of hdb for paying the balance amount and take our property papers back to us. But they are not giving any type of proper response to us. We had talked manually many times to the branch manager as well as to cluster head for our problem. But they are not responding anything. We had given in written for paying the balance amount in june 2018 but no action was taken then also. We had complaint by mail to hdbfs also many times for our complaint but till now our problem is in pending status. The branch persons are harassing us. We have proper faith on you. Kindly take proper action on my complaint. Please see the matter as early as possible. I shall be very thankful to you.
Regards
Ankur gupta
Gupta Enterprises
Yamuna Nagar