Reserve Bank Of India [RBI] — Complaint against SBI home Loan

Address:

400077

I have raised a complaint [protected] into SBI for closing of home loan account #[protected] which showing zero (0) balance.

But it's won't possible from SBI Vazika Naka Branch to close the Home Loan account due to some banking terms and condition said by ( Lady - Branch Manager / Audit Manager of Vazira Naka).

I had applied a home Loan at M.G. Ghatkopar East Branch in 2010 but due to SBI worst service my loan had applied at Vazika Naka borivali Branch, so I didn't proceed for disbursal of cheque due to unaware Branch location.

But SBI home loan is still reflecting (2017 year) in CIBIL record and internet banking that affect my record.

Please find my details as below
Name : Mevalal S. Saroj
Mobile NUmber : [protected]
Loan account number[protected]

Could you please help us to close this home loan account