Reserve Bank Of India [RBI] — Complaint against State Bank Of India, Nehru Place Branch Delhi

Dear Sir,

We are to bring to your kind notice that we have our cash credit account with State Bank Of India, Nehru Place Branch, Delhi branch. We are having an account from 2018. We are already registered with MSME and having the Limit of Rs. 900 lacs. The said limit was sanctioned @ 9% interest per annum but State bank of India started charging 16% interest per annum. Inspiteoff our regular approaches/ reminders they have not yet revised the rate of interest.

We have been regularly approaching bank to revise our rate of interest to 9% but so far the rate of interest has not been revised.

You will also appreciate that Due to Covid all the companies are suffering since March 2020 onwards. We are small scale industries/ companies and we will not be able to survive with such high rate of interest.

We also bring to your kind notice that during 2019 by mistake State Bank Of India transferred approx.. Rs. 63.25 crore in our account and the same has been returned by us immediately which no other customers would have returned the same. We are genuine and an honest customer of so we should not be penalized by charging higher rate of interest otherwise we will not be able to survive and our account will become sick/ NPA for which Bank will be liable for the same.

Further please also note that the Govt. Of India/ Reserve Bank of India is also giving the relief and concession to medium and small enterprises.

Please note that we will not pay any interest unless SBI revise our rate of interest to 9% per annum or lower to that and credit/ refund the excess interest charged by them to our account.

We need your sympathetic consideration in this regard to regularise our account.

Looking forward to your positive response.

THANKS & REGARDS
VIJAY KUMAR DALMIA

DALMIA POLYMERS LLP
ISO 9001:2015 CERTIFIED COMPANY
Core ‘B’ 538&539 5th Floor
F-79 & F-80 Okhla Phase-I
New Delhi-110020, INDIA
TEL NO : + 91 [protected]
TEL NO : +[protected], 28, 29
FAX NO : +[protected]
E-MAIL : [protected]@dalmiapolymers.com
WEBSITE : www.dalmiapolymers.com
Was this information helpful?
No (0)
Yes (1)
Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reserve Bank of India [RBI]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    4504
    Pending
    0
    Resolved
    646
    Reserve Bank of India [RBI] Phone
    +91 22 2266 0500
    +91 22 2260 1500
    Reserve Bank of India [RBI] Address
    21st Floor, Central Office Building, Shahid Bhagat Singh Marg, Fort, Mumbai, Maharashtra, India - 400001
    View all Reserve Bank of India [RBI] contact information