Reserve Bank Of India [RBI] — Education loan from icici bank

Address:Bhopal, Madhya Pradesh, 462001

Hello Sir,

I had taken education loan from BOR that is later merge into ICICI bank.

My education is end on mar-2013 and from that day my emi should be start.

I am continue on contact with bank official Mr. Naveen Pradhan who is looking for my case, but every time they said there is some issue in system that's why it is taking time, I had alredy make an complaint on consumer forum so higher bank official took sub action but after some time it again stopped.

Now i do not have any idea about my revised emi schedule form last 3 years nor have account number in which i have to made payment because bank made change in account number more than 3 time.

Suddenly they are calling me and saying that your EMI is due, and outstanding amount is also increases by 100%.

I have all statements from bank which i took time by time and mail conversation and whatsapp conversation with Mr. Naveen Pradhan.

Please do some help of me i'm getting mentally pressurised due to such response, i am always trying to contact them but most of the time they did not reply.
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Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a39nsu) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
I had made same complaint in past also, below is the link of that complaint

https://www.consumercomplaints.inicici-bank-education-loan-c934423


But my issue is not resolved yet.

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