Reserve Bank Of India (RBI) — Fraudulent cash withdrawal from ICICI Bank- Account No.[protected]sumit saxena

Address:New Delhi, Delhi

I am Sumit Saxena having account with ICICI Bank. On 06/06/2015 at 7.55 pm, i have used Kirti nagar ATM at shivaji marg for cash withdrawal. There were two machines for withdrawal of cash. At first ATM machine I swapped the ATM card but only message of selection language was popped-up and after that it got hang and immediately I pressed cancel button to cancel the transaction. I moved to second ATM machine and withdraw the cash of Rs. 1500/-.There was no security guard in that ATM. On 07/06/2015 morning at 9.45 I saw that there were two messages in my mobile for cash withdrawal, first of Rs. 1500 which is done by myself and second of Rs. 20, 000 which is not done by me. I called and written mail to icici bank many times but till date i have not received any solution and refund money from bank. I request you to help me. Thanks Sumit Saxena Mob No. [protected], Email.ID- [protected]@yahoo.com
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Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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Dear Mr. Saxena,

We regret any inconvenience caused. We have made a note of your contact details. Our official will address your concerns.

Regards,
ICICI Bank Customer Service Team

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