Reserve Bank Of India [RBI] — home loan complaint | |||
Respected sir/madam, This is a complaint against icici bank reference the home loan of my younger sister ms farheen shaikh. I m her elder sister ms. Kishwar shaikh. The loan was taken to purchase a flat in virar for 17 lacs in the month oct '15. My sister has been tied up to a project And has been very busy in it. As a result i am writing this mail to you. I m ready to verify my identity or provide any further verification if need be. I m also ready to provide the loan account no if you required. The loan had been taken at a floating interest rate of 9.25% and which we have been told that in such loans, the rate of interest varies with market conditions. These loans are tied to a base rate and have a floating element. If the base rate is revised upward or downward depending on the market conditions, the floating interest rate is also revised accordingly. Since past one year the interest rates were reduced many a times by rbi but the bank was not bothered to inform us about the same. Further, when we have approach the bank in this regard, we have been asked to pay extra charges to reduce the rate of interest to the current market value, which is very shocking. I don't understand then what is the difference between fixed and floating interest rates. Further, the new roi will come into effect from the time when we will pay the extra charges and not from the time when rates were reduced by rbi. I request your kind self to reply and advise us in this matter as we are still paying the same old emi Every month. With regards Kishwar shaikh Was this information helpful? | |||
Reserve Bank of India [RBI] customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Hello,
All o[censored]s who have availed the ICICI home loan are facing this issue. As layman, and unaware of the law, reputed banking institution exploit loan customers in the light of law easily and they need not even respond to us. We are being cheated and exploited completely. Though I have paid for this interest reduction they are specifying several criteria, however nothing works in our favour. Just for not knowing the law behind their process and proceedings we have to incur losses and surrender all our hard earned money at their hands and run about for justice which is never being heard or answered.
All o[censored]s who have availed the ICICI home loan are facing this issue. As layman, and unaware of the law, reputed banking institution exploit loan customers in the light of law easily and they need not even respond to us. We are being cheated and exploited completely. Though I have paid for this interest reduction they are specifying several criteria, however nothing works in our favour. Just for not knowing the law behind their process and proceedings we have to incur losses and surrender all our hard earned money at their hands and run about for justice which is never being heard or answered.
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Would like to know if you'll are really working on my complaint. pls provide the status on my email id [protected]@yahoo.com