Reserve Bank Of India [RBI] — icici bank home loan loan account - lbjai[protected].

Address:	302005
Website:	[email protected]

Respected sir,

Greeting for the day.

I would like to inform you that, i vijay tiwari from jaipur (Rajasthan). I want to bring this into your kind attention that my matter is that personnel does not provide right guidance. I took a loan from icici bank branch (Vaishali nagar, jaipur, rajasthan) in which i had received home loan in which the rate of interest is not fixed on that time but they told me that my loan of interest is 09.50 % and i agreed in 2007, then on 2009, i mailed to cooperate bombay to see and want to reduce my loan so that time they assured me or replied me and told me that if i pay extra amount around 10000.00 rs as a fixed amount completely then my loan will be 9.25% and the interest of the loan will be reduced which is absolutely fixed in 2009. They also give me slip or guaranteed papers which i have and also sending you below i have fulfilled all conditions as demanded by your bank staff on behalf of that in 2017 which is till now my fixed amount and the remaining loan is made one lakh ninety thousand under my observance. So i went to bank to check my loan status and want to finish my loan from bank but they told me that my remaining loan price is 2.69 lakh and it is absolutely wrong and even they proove me wrong that they have did not promise me or not pay any money from my side and my remaining amount is 2.69 lakh. I am literally not satisfied with that it’s not good and totally worthless. I mailed you twice and your managers and staff members so many times and not taking any positive response from your side so at last i mailed you and it is totally disappointed and shameless thing from a reputed bank doing these types of things and doing irrelevant works or not saved any documents in bank.
Mam i again request you to please look into my matter either i will take some other option from court and send a notice to icici bank for this inconvenience. I have all the proofs and documents which i sanded you below and i hope you assured me to take action against my complaint surely. I request you take appropriate and necessary action as soon as possible and warn them to provide me service that i deserve and guide me what should i do.

Kind regards,

Vijay tiwari
Stewarding manager
Rambagh palace
_
Bhawani singh road
Jaipur – 302005, rajasthan, india
Tel: +[protected] / 6671234
Fax: +[protected]
https://taj.tajhotels.com/Rambagh-Palace