Reserve Bank Of India [RBI] — Icici credit card with proof | |||||
Icici credit card people has sent me one credit card ending with (7425) i have rejected because i havnot applied for it, since that time i am getting the bill for that card along with my icici credit card statementending with (3007). When i call to customer care they were telling different reasons some times it is account number some times late fee etc.. In the attached screen shots i am only using the card ending with 3007, along with this card statement some other card which i am not responisibe but every month i am paying money for it. This month i have not payed amount for that card after calling to customercare, but they have added late payment fee for that. Could you please do some thing to stop these kind of problems to the customers. Customer care people should resolve this but they are escaping with the different silly reasons, they were thinking customer would not know the reasons by seeing the statement. Was this information helpful? | |||||
Reserve Bank of India [RBI] customer support has been notified about the posted complaint. | |||||
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21st Floor, Central Office Building, Shahid Bhagat Singh Marg, Fort, Mumbai, Maharashtra, India - 400001
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a39p6t) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team