Reserve Bank Of India (RBI) — ICICI Unfair deduction on the name of DMRC metro card.

Address:

Sonipat, Haryana

Dear Sir, I have ICICI Platinum DMRC Chip card that has DMRC metro chip and AUTO-Top up facility of 200/- while your DMRC balance goes less than 100/-. Apr'15 end due to technical error Auto top up facility has stopped. I called no of times to ICICI Customer Care to restart but no solution found yet. 3rd Jun'15, I have received an SMS that 200/- deducted on account of DMRC metro. I called no of times to revert my money back to my account or DMRC chip balance but no solution found. 25th Jun'15 again I have received same sms from ICICI that 200/- deducted from your account for DMRC metro chip card. I requested everyone but not found any solution. ICICI executive said you don't have choice that is deducted against May'15 or any date they said. I requested no of time via phone and mail no solution I found. Now today again 200/- DMRC deduction sms received. Now, pl help me to get my 600/- My Name is Ajay Kumar ICICI BANK [protected]