Reserve Bank Of India (RBI) — Illegal bank charge

Address:

Nadia, West Bengal

i took a loan amount of rs300000 in2011 from nadia district central co operative bank ltd chakdaha branch. They didnot provide any kind of statement or pass book. but they gave me a six page statement against my written application. But they debited 342rs from my salary account for this. My loan account number[protected] and my salary account no is[protected]. My complain is how can they do this. As a customer i have right to get any kind of statement for the first time free of cost. Plz take necessary steps to give me justice. Thanking you Sabyasachi Bhowmick Chakdaha, nadia, wb Mob no-[protected] [protected]@gmail.com