Reserve Bank Of India [RBI] — ksrtc booking

Address:577101

On thursday 29th of march ticket booking was done in ksrtc.in, in the name of kanchana, [protected] this number was used for reservation. Amount was deducted but tickets where not issued. When i called to customer care they said it will be refunded in 7 days till now it's not been done, if this happens wats the use of saying cashless, how to bare the burden
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