[Resolved]  Reserve Bank Of India (RBI) — Non opening of Pradhan Mantri Jan Dhan Yojana Account by ICICI Bank

Address:New Delhi, Delhi

Sir, I had visited ICICI Bank, Naraina Branch New Delhi for opining a account under Pradhan Mantri Jan Dhan Yojana for my nephew who is 15 years Old. When I asked him to open an account, they have refused to do the same. The reason they are giving me is, minors are not elegiable for the scheme. Then I check online, I found that this scheme is for above 10 years of any Indian citizen. Again I visit the same Branch, but result remain the same, they refuse to open an account for 15 years of Indian citizen. My nephew is having Addhar card with the address of bihar and now he come to Delhi for his further studyes. He didn't have any local address proff, so he can not open account in any back except Pradhan Mantri Jan Dhan Yojana. I request you to please help me out in above said topic. My personal Detail are as below. Rajeev Kumar Mob No [protected] E mail ID - rajeev.[protected]@archiesonline.com
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Aug 7, 2021
Complaint marked as Resolved 
Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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