Reserve Bank Of India [RBI] — not refund amount my account

Address:835222
Website:NA

Sir/madam,
I am account holder in ratu sbi, my a/c no-[protected], ifsc code-sbin0014341 (Ayang infotech). I was used net banking date on 06/12/2018 online order desktop order no-6105 advance payment the value of purchases including shipping rs-13999/- rupess, pay advance first time 1000/- then transaction fail, later then second time re-advance payment 1000/- both are not accept 2000/- advance payment.. But advance extra payment two time deduction my a/c 1000 &1000 two time and not refund my account money. Payment id-dgkiquit (For https://momoe.in/p/dgkiquit to pay rs. 1000.00 at laptopzone using shopclues reach-power by momoe you txn id is dgkiquit.) then dispatched item i am item received on 17/12/2018 and i am already paid cod full payment on 17/12/2018 toal amount -13999,
I was already talk to sbi customer care tell me you transaction is successful buthttps://www.hilaptop.com/ he not accepted advance money.
I an continue complain but not accepted

So plz kindly refund my amount account,
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Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
Dec 30, 2018
Updated by Ramesh Xalxo
Dear sir,
good Afternoon

I am already paid COD full payment on 17/12/2018 toal amount -13999, my order no-6105, order date 06.12.2018, item - HP Elite 8200 Business Desktop Computer (Intel i5 Quad Core up to 3.4GHz Processor), 4GB DDR3 RAM, 500 HDD, Windows 10 Professional Refurbished), RAM: 4gb; STORAGE: 500gb.but Advance extra payment two time Deduction my a/c 1000 &1000 two time and not refund my account money . payment ID-DGKIQUIT(for https://momoe.in/p/dgkiquit to pay Rs. 1000.00 at laptopzone using shopclues Reach-Power by Momoe You TXN ID is DGKIQUIT.)
so plz kindly refund my amount account,
I was already talk to SBI customer care tell me you Transaction is successful.

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