[Resolved] Reserve Bank Of India [RBI] — note received through atm which is filled with color | |||
Hello Sir, My name is Sachin Tripathi. I have done ATM withdrawal on 7th Dec 2018 for 10000 rs. Through my Kotak Debit Card. I have not checked the all notes, in those 20 notes 1 note have color on it. Due to that no one accepting that note. I had visit 3 branches but everyone said that they can not help, ask the guard at ATM. However, thy do not have any guard at ATM. Who is responsible for this incident, Bank or a customer who withdraw money from other bank. As per my knowledge banks should change the notes from any of the person. Please look in to this and do the needful. Thanks! Regards, Sachin Tripathi Was this information helpful? | |||
Jun 16, 2019 Complaint marked as Resolved Visit the HDFC branch and this time they have accepted the note. Reserve Bank of India [RBI] customer support has been notified about the posted complaint. | |||
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